Managing Wallets

How fee collection works

• Transaction fees generated by merchant activity are accumulated internally
• Fees are not deducted in real time from every transaction
• Instead, fees are settled periodically

Weekly fee settlement

• Fees are transferred to the Admin Wallet
• Settlement occurs once per week
• Every Saturday, accumulated fees are moved to the Admin Wallet

This process ensures:

• Predictable fee accounting
• Clean merchant balance visibility
• Simplified reconciliation

Impact on merchant balances

• Merchant dashboards show gross transaction amounts
• Fees are accounted for separately
• Weekly fee settlement does not affect transaction status
• Fee transfers are operational and do not require merchant action

Merchants do not need to initiate or approve fee transfers.

Transparency & reconciliation

Fee settlement records are:

• Logged internally by 3PAY
• Traceable via transaction references
• Reflected in merchant reporting where applicable

If merchants require a breakdown of fees, this is handled through reports or support, not wallet actions.

Important notes

• The Admin Wallet is owned and controlled by 3PAY
• Merchants cannot withdraw from or interact with the Admin Wallet
• Fee settlement timing (weekly on Saturday) is fixed unless otherwise communicated
• Fee transfers are not refunds, payouts, or withdrawals