Merchant Dashboard Guide

Dashboard overview

From the dashboard, merchants can:

Monitor incoming payments (pay-ins)
Track invoices and wallet activity
View balances and transaction history
Initiate manual payouts
Review withdrawal activity
Access transaction details and on-chain references

The dashboard reflects real-time system state.

Home / Overview

The overview page provides a high-level snapshot of your account, including:

Current balances
Recent transactions
Payment activity trends
Alerts or status notifications (if applicable)

Use this page for daily monitoring.

Transactions

The Transactions section shows all payment activity, including:

Pay-ins (invoice payments and wallet deposits)
Pay-outs (manual payouts, withdrawals, auto-flows)
Pending and successful transactions

Each transaction record includes:

Amount
Asset and network
Status (Pending / Successful)
Timestamp
Transaction hash (for confirmed transactions)

Viewing transaction details

Clicking on a transaction opens its detailed view, where you can:

See the full transaction metadata
View the on-chain transaction hash
Navigate to the blockchain explorer (where applicable)

The transaction hash is the source of truth for verification and reconciliation.

Payment Links

The Payment Links section allows merchants to:

Create new invoices (manual / operational use)
View invoice status and history
Track payments per invoice

Invoice statuses include:

Created
Pending
Successful
Expired / Cancelled (if applicable)

Invoices are ideal for one-time payments and per-transaction reconciliation.

Wallets (Per-User Wallet Model)

If you use per-user wallets, this section allows you to:

View users created via API or dashboard
Inspect wallet details per user
Monitor wallet balances and deposits

Wallet addresses are:

Network-specific
Persistent per user
Used for ongoing deposits

Balances update once deposits are confirmed and successful.

Balances, Payouts & Withdrawals

The Balances section shows:

Total balance per asset
Available funds
Balance changes over time

Balances reflect confirmed (successful) transactions only.

Pending transactions are shown separately and should not be treated as final.

From the dashboard, merchants can:

Manual payouts

Initiate withdrawals to external wallets
Specify amount, asset, network, and destination address
Review payout status

Withdrawal activity

View API-initiated withdrawal requests
Monitor auto-withdrawal executions
Track auto-payout events

Once a payout is broadcasted on-chain, it is irreversible.

Configuration & settings

Depending on permissions, merchants may be able to manage:

API keys (sandbox / live)
Webhook endpoints
Auto-withdrawal rules
Auto-payout thresholds
User access and roles

Configuration changes should be tested in sandbox before applying to live.

Security & access

Recommended best practices:

Enable two-factor authentication (2FA)
Restrict dashboard access to trusted users
Use role-based permissions where available
Regularly review access logs and permissions

Dashboard access grants direct control over funds and should be treated as sensitive.

Reporting & reconciliation

The dashboard supports reconciliation by providing:

Transaction history
Transaction hashes
Invoice and user references
Timestamps and status transitions

Merchants should use Successful transactions as the basis for accounting.