Create Your First Account

Step 1: Create your account

To get started with 3PAY:

  1. Visit the 3PAY dashboard
  2. Sign up using your business email address
  3. Create a secure password
  4. Confirm your email address

Once completed, you’ll have access to the 3PAY platform.


Step 2: Understand your environments

3PAY provides two separate environments, each with its own purpose.

🔹 Staging (Sandbox) Environment

Use the staging environment for testing and integration.

  • Dashboard: https://sandbox.3pa-y.com/

  • Intended for:

    • API testing
    • Payment flow validation
    • Webhook setup
  • No real funds are used

  • Wallets and balances are isolated from production

All new merchants should begin in staging.


🔹 Live (Production) Environment

Use the live environment for real payments and settlements.

  • Dashboard: https://dashboard.3pa-y.com

  • Intended for:

    • Accepting real customer payments
    • Managing live balances
    • Executing withdrawals and payouts
  • Requires completed verification (KYC / KYB)

Only approved accounts can process live transactions.


Step 3: Environment separation

Staging and live environments are fully separated.

Each environment has its own:

  • Login session
  • API keys
  • Wallet addresses
  • Webhook endpoints

Credentials from staging cannot be used in live, and vice versa.

This separation ensures safe testing and operational reliability.


Step 4: Complete your business profile

After signing up, complete your business profile by providing:

  • Legal business name
  • Country of operation
  • Business activity
  • Contact information

Accurate information helps speed up account review and approval.


Step 5: Verification (KYC / KYB)

To activate live payments, merchants must complete verification.

Depending on your business type, this may include:

  • Government-issued identification
  • Business registration documents
  • Proof of address
  • Ownership or control information

Verification requirements vary by jurisdiction and volume.


Step 6: Access the dashboard

Once approved, you can manage your account through the dashboard, where you can:

  • View wallet balances
  • Monitor transactions
  • Generate API keys
  • Configure webhooks
  • Manage withdrawals

Security best practices

Before moving forward, we strongly recommend:

  • Enabling two-factor authentication (2FA)
  • Limiting dashboard access to trusted users
  • Using role-based permissions where available

What’s next?

After creating your account:

  • Follow Make Your First Test Payment using the staging environment
  • Review How 3PAY Works for payment flow details
  • Explore Integration Guides for API setup

Final note

Always complete testing in staging before enabling live payments.

This ensures a smooth launch and avoids unexpected behavior in production.


✅ Recommended next page

👉 Make Your First Test Payment

If you want, I’ll write that page next and reference the sandbox step-by-step.